Privacy Policy — How sixs6 Protects Your Personal Data

1. Overview

This Privacy Policy applies to all services provided by sixs6 through the website at sixs6.bar and the sixs6 mobile app. It covers how we handle the personal information of all registered players, visitors to the site, and anyone who contacts us through any support channel.

sixs6 is committed to handling personal data with care, transparency, and respect. We only collect information that is genuinely needed to operate the platform and serve players well. We do not sell personal data, and we do not use it for purposes beyond what is described in this policy.

This policy should be read alongside our Terms and Conditions. Together, these two documents define the full agreement between you and sixs6 regarding your account and how the platform operates.

2. Data We Collect

The information we collect falls into three broad categories: information you provide directly, information generated through your use of the platform, and information collected automatically by our systems.

Information You Provide

• Full name, date of birth, and CNIC number — collected at registration and during identity verification.
• Email address and mobile phone number — used for account access, notifications, and support communication.
• Residential address — required during the verification process.
• Identity documents such as a copy of your CNIC or other government-issued ID — submitted when completing account verification before your first withdrawal.
• Payment information — including your JazzCash or Easypaisa mobile number, Raast ID, bank account details, or card details as applicable to your chosen payment method.
• Any information you share with the customer support team through chat, email, or any other support channel.

Information Generated Through Platform Use

• Betting and gaming history — including bets placed, games played, amounts wagered, outcomes, and session duration.
• Deposit and withdrawal transaction history.
• Bonus and promotion redemption records.
• VIP status and tier history.
• Responsible gaming preferences and limits you have set.

Information Collected Automatically

• Device information — including device type, operating system, browser version, and screen resolution.
• IP address and approximate geographic location based on IP.
• Session data — including login times, session duration, pages visited, and features used.
• Cookie and tracking data — as described in the Cookies section of this policy.

3. How We Collect Your Data

Most of your data comes directly from you — through the registration form, the account verification process, payment transactions, and your ongoing use of the platform. Some data is collected automatically by our platform systems and servers as part of normal operation.

We also receive some data from third-party service providers we work with. These include:

• Payment processors — JazzCash, Easypaisa, Raast, and bank services confirm transaction status and relevant payment identifiers.
• Identity verification providers — We may use third-party services to cross-check the identity documents you submit. These providers are bound by strict data handling agreements.
• Fraud detection services — Automated systems that help identify unusual activity or potentially fraudulent behaviour on the platform.
• Analytics providers — Aggregate, anonymised data about how the platform is used, to help us improve the user experience.

4. How We Use Your Data

sixs6 uses the data it collects for clearly defined purposes. We do not use your personal information for anything beyond what is described here without first informing you and, where required, obtaining your consent.

We may also use your contact details to send you updates about platform changes, new features, or promotions you are eligible for. You can opt out of marketing communications at any time through your account settings without affecting your ability to use the platform.

5. Who We Share Your Data With

sixs6 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data is shared only where it is necessary to deliver platform services or comply with legal obligations.

• Payment providers: JazzCash, Easypaisa, Raast, banking institutions, and card networks receive the minimum information required to process your transactions securely.
• Identity verification partners: Third-party KYC (Know Your Customer) providers receive your identity documents solely for verification purposes. They are contractually prohibited from using your data for any other purpose.
• Fraud prevention systems: Automated risk management systems may process transaction and behavioural data to identify suspicious activity. This is done to protect all players on the platform.
• Game providers: When you play a live casino game or slot, the game provider may process session data necessary to run the game. Game providers do not receive your full personal profile.
• Legal authorities: Where required by applicable law or in response to a valid legal request, sixs6 may disclose account or transaction data to relevant authorities. We will notify affected users where we are legally permitted to do so.

6. Payments & Identity Verification

To process PKR transactions via JazzCash, Easypaisa, Raast, bank transfer, or card payments, sixs6 must share limited payment-related information with the relevant payment provider. This is standard practice for all legitimate financial platforms and is required to complete your transaction.

Full payment credentials — such as card numbers or bank account PINs — are never stored on sixs6 servers. Payment processing is handled by the payment provider directly using secure, encrypted channels. sixs6 stores only transaction references, amounts, dates, and status records for your account history.

For withdrawals, your identity must be verified before the first payout is processed. This is a one-time requirement designed to protect your funds and comply with standard financial security practices. The documents you submit are stored securely and are only accessed when required for verification or a formal dispute resolution process.

7. Cookies & Tracking Technologies

sixs6 uses cookies and similar technologies on the website and mobile app to ensure the platform works properly, to remember your preferences, and to understand how players use the platform so we can improve it.

Types of Cookies We Use

• Essential cookies: These are required for the platform to function. They keep you logged in, maintain your session between pages, and ensure transactions are processed correctly. These cannot be disabled without breaking core platform functionality.
• Preference cookies: These remember your settings — such as language preference, display options, and notification choices — so you do not have to reset them every time you visit.
• Analytics cookies: These collect anonymised data about how the platform is used — which features are popular, how long sessions last, and where players encounter issues. This helps us improve the experience over time.
• Security cookies: These help us detect and prevent fraudulent login attempts and suspicious activity on your account.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some preference and experience features may not work as expected. Note that disabling essential cookies will affect your ability to log in and use core features.

8. Data Security

sixs6 takes data security seriously. We have implemented a range of technical and operational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

• All data transmitted between your device and sixs6 servers is encrypted using TLS (Transport Layer Security) protocols.
• Sensitive data such as identity documents and payment records are stored in encrypted form on secured servers with restricted access.
• Access to player data within the sixs6 team is role-based — meaning only staff who genuinely need access to specific information for their job function can view it.
• Regular security assessments are carried out to identify and address potential vulnerabilities in the platform.
• Account access is protected through password hashing and optional two-factor authentication, which we strongly recommend all players enable.

While sixs6 takes every reasonable precaution, no system connected to the internet can be guaranteed to be completely secure. In the unlikely event of a data breach that affects your personal information, sixs6 will notify affected players promptly and take immediate steps to mitigate the impact.

9. Data Retention

sixs6 retains your personal data for as long as your account is active and for a defined period after account closure, as required by standard financial record-keeping practices. This is not indefinite storage — we apply clear retention limits based on the type of data and the reason it was collected.

• Account and identity data: Retained for the lifetime of your account plus a minimum of five years after closure, in line with standard financial compliance requirements.
• Transaction records: Deposit and withdrawal records are retained for at least five years after the transaction date.
• Support communications: Records of support interactions are retained for up to three years from the date of the last communication.
• Session and analytics data: Anonymised usage data may be retained indefinitely for platform improvement purposes, as it cannot be used to identify individual players.
• Marketing data: If you opt out of marketing communications, we will retain a record of your opt-out preference to ensure you are not contacted again.

When data reaches the end of its retention period, it is securely deleted or permanently anonymised. You may request early deletion of your data subject to the conditions described in the Your Rights section below.

10. Your Rights

As a sixs6 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team through your account's help section.

11. Minors

sixs6 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration, and account verification requires a valid CNIC which confirms date of birth.

If sixs6 discovers that a minor has registered an account or that personal data from a person under 18 has been collected, that account will be immediately suspended and all associated data will be deleted from our systems as quickly as practicable. Any funds held in such an account will be returned to the payment source.

We encourage parents and guardians to monitor their children's online activity and to ensure that minors do not have unsupervised access to devices where sixs6 is installed or bookmarked. More information about our responsible gaming tools — including self-exclusion and account restrictions — is available on the Responsible Gaming page.

12. Changes to This Policy

sixs6 may update this Privacy Policy from time to time to reflect changes in how we operate, new services we introduce, or evolving best practices in data protection. When material changes are made, we will notify registered players by email or through an in-platform notification before the changes take effect.

The most current version of this policy will always be available on this page. The "Last Updated" date at the top of the page tells you when the policy was last revised. Your continued use of the platform after a policy update means you have accepted the revised terms.

If a future change affects how we handle data that you have already provided and you do not agree with the new approach, you have the right to close your account and request deletion of your data as outlined in the Your Rights section above.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way sixs6 handles your personal data, you can reach the team through the support section of your account. Our support team is available 24 hours a day, seven days a week.

For formal data rights requests — such as accessing, correcting, or deleting your data — please use the support ticket system and mark your request clearly as a "Data Privacy Request" so it is routed to the right team.

For general enquiries about privacy, you can also write to us at:

We take all privacy enquiries seriously and aim to acknowledge your message within 24 hours, with a full response within 15 business days.